Reference

How tk111 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you use tk111, how your bKash, Nagad, or Rocket payment details are handled, and what rights you have over your own information.

Account Data ProtectionPayment PrivacyYour Right to AccessCookie Controls
tk111 How tk111 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy concern to our support address. We aim to respond to all account-related data queries within a reasonable timeframe.
Live Chat Open the live chat from your account dashboard to speak with our support team directly about any privacy or data-access question.
Account Settings Some data preferences — including marketing communications and cookie choices — can be managed directly from the settings section of your tk111 account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store plain-text credentials, and suspicious login attempts trigger an automatic account review.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from your browser or account settings.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable financial and legal obligations after closure.

Your Access Rights

You can request a copy of the personal data we hold on you, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact support to start that process.

Common Questions About Your Privacy

We collect your name, contact information, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data for security purposes.

No. Your wallet PIN is never stored by us. Payment authentication is handled entirely within the bKash, Nagad, or Rocket app using their own secure verification flow.

Yes. Contact our support team via live chat or email with your account details and we will provide a summary of the personal data associated with your account.

We retain your data while your account is active and for the period required by applicable financial regulations after account closure. You can ask support for specifics.

We share data only where necessary — with payment processors like bKash, Nagad, and Rocket, and fraud-prevention services — under strict data-handling agreements. We do not sell your data.

Log into your account and go to account settings to update basic details. For changes that require verification, contact support directly through live chat or email.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.